Papa John's International LMS Administrator in Atlanta, Georgia
THIS IS A CORPORATE POSITION
The Learning Content Administrator is responsible for managing the organizations learning technology stack, which includes; Learning Management System (LMS), Content Management System (CMS), and Document Management System (DMS). He/she/they will curate all learning content and ensure proper versioning, usage/application, and searchability is current. He/she will contribute to defining best practices for content element storage, research and usage tracking, and usage to ensure portability of content into a variety of delivery modalities.
This role is responsible for the curation and accessibility of training and learning content as part of PJI's learning strategy to support achieving business objectives.
Duties and Responsibilities:
Apply knowledge of current learning models and adult learning theory to assist those in search of content for learning programs
Manage the content storage aspects of the LMS and/or CMS, including the definition and application of content use and best practices, contributing to ongoing system improvements, coordinating resolution of system issues, generating reports, and assisting learners with troubleshooting issues in accessing learning resources
Develop and maintain standard operating procedures for user experience, catalogue management, and tracking; c reate and update internal process documents based on departmental needs
Compile and send resource communication with all new and updated assets/elements to the team; platform launches, and updates; create and maintain communication channels to highlight new learning technology updates
Create and manage updates for learning technology enhancement roadmap
Conduct training and on-boarding as needed for learning technology tools
Create and distribute reports to stakeholders on learning asset research, usage, application, shelf-life/version, etc.
Dough & Degrees, our fully funded online college program. Eligible team members can earn a degree fully online on their own schedule.
Generous Paid Time Off
Employee Assistance Program
Comprehensive benefits package - Medical, Dental, Vision including virtual doctor visits
Career advancement opportunities
In-Store discounts - Pizza Party, anyone
Analytical Skills: effectively uses data to generate insights for operations excellence
Planning & Prioritization: highest impact, highest value
Communicates Effectively and Candidly
Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
Process Improvement: Strive to continually improve
Ability to manage multiple projects simultaneously
Education, Experience, and Certifications
1-3 years of experience managing or administering learning and content management systems
LMS/HRIS/CMS experience to maximize user experience; LXP, machine learning knowledge preferred
Experience in project/program management preferred
Exciting things are happening at Papa John's corporate restaurants. Work where the best ingredient is YOU!
Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combine to produce not only the best pizza, but also the best team members!
Papa John's has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People. ®