USACares Jobs

Job Information

Georgia Employer CLIENT COORDINATOR in Atlanta, Georgia

Client CoordinatorRequisition ID2021-6518# of Openings1CategoryOperationsLocationUS-Anytown OverviewIf you are an organized person, have great customer service skills, and a desire to work with an awesome team in the medical space, this job may be the one for you!Another plus?... This is 100% REMOTE opportunity from anywhere in the US.The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position performs a wide range of data processing tasks, including data preparation, data entry, data tracking, documentation and filing. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards.ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Handles and responds promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for informationUtilizes appropriate systems and databases to enter client or examinee information and or retrieve information as neededMaintains daily contact with the QA department regarding workflow and pending report statusFiles and archives open and closed casesVerifies all client information is current in the database and all client specific guidelines and or rules or information is documented in the systemWork independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashionAppropriately directs calls to other departments as neededPerforms various clerical duties such as typing, filing, emailing, and proofreading as requiredAssists in resolution of customer complaints and quality assurance issues as neededQualificationsEDUCATION AND/OR EXPERIENCEHigh school diploma or equivalent required1+ years clerical experience; or equivalent combination of education and experience requiredExperience in a medical office or insurance industry preferred but not requiredQUALIFICATIONSMust possess complete knowledge of general computer, fax, copier, scanner, and telephoneMust be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the InternetMust have a full understanding of HIPAA regulations and complianceDemonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is metMust demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is neededMust be able to work independently, prioritize work activities and use time efficientlyMust be able to maintain confidentialityMust be able to demonstrate and promote a positive team -oriented environmentDemonstrates reliability and abides by the company attendance policyWHO WE AREExamWorks is a leading provider of innovative... For full info follow application link.It is the policy of ExamWorks Group, Inc. and its subsidiaries to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, religion, color, sex, physical or mental disability, national origin, age, status as a disabled veteran, a recently separated veteran, an Armed Forces service medal veteran or other protected veteran or any other protected group status and further, to take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans, recently separated veterans, Armed Forces service medal veterans or other protected veterans