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American Medical Response Dispatch (1 or Associate) in Arvada, CO in Arvada, Colorado

Job Title: Dispatcher (I or Associate)

FLSA Status: Non-Exempt

SUMMARY: The Dispatcher functions primarily as a call taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher will offer pre-arrival instructions as indicated.

Essential Duties and Responsibilities:

  • Understands and adequately implements the concepts of Emergency Medical Dispatch as published in the” Principles of Emergency Medical Dispatch” (and as customized by AMR) as a minimum standard of care

  • Allocates EMS resources properly as the need arises by application of appropriate decision making rules and approved protocols

  • Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift

  • Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned

  • Responsible for generating applicable reports and checking for accuracy

  • Other duties as defined by the formal job description.

Minimum Qualifications:

High school diploma or GED

At least six months of prior work experience with phone and customer service duties

Must type at 35 wpm

Knowledge of city/county geography

Color vision: ability to distinguish and identify different colors

Effective oral, written and interpersonal communication skills

Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled

Extended Job Title: Dispatch (1 or Associate) in Arvada, CO

Job ID: 2020-9334

Street: 6100 W. 54th Avenue

Post End Date: 6/1/2020