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Otis Elevator Company SOC & Incident Response Analyst in Arlington, Virginia

Date Posted:



United States of America


OT555: Digital Technology Office 1300 Wilson Blvd , Arlington, VA, 22209 USA

Otis is the world's largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Founded more than 160 years ago by the inventor of the safety elevator, Otis offers products and services through its companies in more than 200 countries and territories, and maintains approximately 1.9 million elevators and escalators worldwide.

From our foundation of excellent products (escalators, elevators and moving walkways) to our next chapter of digital transformation, this is a great time to join us as an SOC Engineer / Analyst in implementing Devo into the SIEM.

Job requirements for SOC and Incident Response Analyst

  • Continuous & persistent monitoring of security technologies/tool data and network traffic which result in security alerts generated, parsed, triggered, or observed on the in-scope managed networks, enclaves, systems or security technologies.

  • Analyzing, triaging, aggregating, escalating and reporting on client security events including investigation of anomalous network activity, and responds to cyber incidents within the network environment or enclave.

  • Correlation and trend analysis of security logs, network traffic, security alerts, events and incidents. Perform in-depth root cause analysis and diligently gather information prior to escalation for future root cause analysis. Event and incident handling consistent with applicable client plans and processes. Integration of activities with standard reports, such as shift reports, along with client communication protocols.

  • Supporting calculation of security metrics. Provide feedback to other team members on security control efficacy, vulnerabilities, gaps in visibility, recurring issues, and other items of note.

  • Reporting and communications consistent with client SLAs. Support the development of Shift reports, Situation Reports and After Action Reports. Duties as assigned by the SOC Manager or Senior Analysts including: Escalation point for Tier 1; Assess network threats such as computer viruses, exploits, and malicious attacks; monitor for potential compromise, intrusion, deficiency, significant event or threat to the security posture and security baseline; develop, update and maintain standard operating procedures and other technical documentation for both client and internal operations. Participate in customer calls and meetings on a regular basis. Maintain current knowledge of relevant technology and trends.

  • Understands and has working knowledge of the following tools and solutions.

  • Devo

  • Crowdstrike

  • Symantec EPS, DLP and Console

  • ThreatConnect

  • Tanium

  • KnowBe4 phishing tool

  • Knowledge of Proofpoint and Illumio

Desired Certifications:

  • One or more of the following: Devo SIEM familiarity/working knowledge, Security+, Network+, GCIA


Digital Technology Office 1300 Wilson Blvd, Arlington, VA, 22209 USA or 1 Carrier Place, Farmington, CT 06032

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.