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Cook Children's Healthcare Family Advocate, NC (Arlington) in Arlington, Texas

Title: Family Advocate

Cook Children's Physician Network

The network includes primary care physicians and/or pediatric specialists with offices in Tarrant, Denton, Parker, Johnson and Hood counties. Through the network, Cook Children's has established physician offices in several medically underserved, predominately low-income neighborhoods. The network also has increased access to pediatric specialty care through outreach clinics in many communities in North and West Texas.

Each thought and decision of our employees is guided by the Promise (https://www.cookchildrens.org/about/promise/) to improve the health of every child in our region. It's that passion for serving children and their families that empowers all of us who work for Cook Children's.

We welcome you to explore opportunities to become part of our network, and part of the Promise.

Summary:

This position provides support and resources to families for issues that extend beyond their clinical needs. Builds individual and family capacity by increasing health knowledge and self-sufficiency. Responds to the social and emotional needs of our families, providing guidance and support while navigating them through the health care system and community to achieve the best health outcomes. Serve as both an advocate and liaison between the patient/family, health care team, and community partners. Functions in collaboration with the treatment team within the Cook Children’s Neighborhood Clinics.

Qualifications:

  • High School diploma or equivalent required with 3 years’ experience working in health care or working with vulnerable populations.

  • Bachelor’s degree in social work strongly preferred but not required.

  • Bilingual in Spanish and English strongly preferred.

  • Strong verbal and written communication skills.

  • Strong customer service, phone, and computer skills.

  • Familiarity with basic medical terminology.

  • Highly organized with the ability to prioritize and demonstrate problem-solving skills.

  • Ability to work autonomously with minimal supervision.

  • License in social work preferred but not required.

    This position covers multiple clinic locations in Tarrant County

    Why join Cook Children's Physician Network?

    Cook Children's Physician Network (CCPN) attracts and retains highly skilled physicians from around the United States and the world.

    The management philosophy and organizational culture allow physicians to focus on patient care, while expanding their medical knowledge.

    Cook Children's Physician Network is unique because it is Promise driven, financially sound and one of the largest pediatric networks in the country.

    Check out our Benefits here : Holmes Murphy Associates (flimp.me) (https://flimp.me/Cook-Childrens-2020-2021)

    Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

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