USACares Jobs

Job Information

KELLY SERVICES USA LLC Customer Service Representatives in APPLETON, Wisconsin

JOB REQUIREMENTS: Kelly Services, in partnership with a leading communications company, has immediate openings for Customer Service Representatives in Appleton, WI! These entry-level positions are an excellent opportunity to apply your current customer service skills while gaining valuable industry experience! These positions will begin working remotely and then transition to working onsite after Covid-19 restrictions are lifted. Job Description: *Complete a minimum of 100 outbound calls to members to check on their current medical supply needs. *Document calls and additional information into database *Escalate requests to supervisors as needed Hours: Monday - Friday 9:00am-5:30p or 10:30am-7:00pm (Must be able to attend training for 3 weeks from 8:00am-4:30pm) ***** OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications: *Must be 18+ years old to apply *High School Diploma or equivalent *Ability to work efficiently and independently *Verbal communication skills: professional phone voice, active listening, etc. *Previous Customer Service experience preferred, but not required Technology Required: *Desktop computer or laptop with Windows 7 or newer *Internet Speed that is at least 5 mbps (No Dial Up, Hotpot, or Satellite) *Headphones/Headset that can be plugged into your computer ***** APPLICATION INSTRUCTIONS: E-Mail a R sum : This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.