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Robert Half International Customer Service Representative in Ann Arbor, Michigan

Description

We're Seeking a Customer Service Representative!

Sharpen your skills as a Customer Representative in the growing Service industry through this opportunity at OfficeTeam. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This could be the Ann Arbor, Michigan Customer Service Representative position you're looking for, if you're available for a long-term temporary-to-full-time engagement.

Your responsibilities

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Contribute accurate, friendly customer service in a timely fashion

  • Field and send out send written business correspondence

  • Handle incoming telephone calls

Requirements

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Proficient with diversified computer software and systems

  • Superior Customer Service experience required

  • Strong familiarity with shipping & receiving

  • Solid understanding of customer service

  • Strong technical skills including proficiency with Microsoft Office

  • Excellent written/verbal communication and organizational skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Customer service and office administrative skills

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Ability to interact effectively with internal and external partners and clients/customers

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $11.75 - $12.55 / Hourly

Location: Ann Arbor, MI

Date Posted: March 25, 2020

Employment Type: Temporary

Job Reference: 02260-9502531050

Staffing Area: Office u0026 Administrative

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