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Georgia Employer REGIONAL CLAIM DIRECTOR in Alpharetta, Georgia

JOB TITLE:Regional Claims Director DIVISION: MMA Southeast LOCATION: Johns Creek, Georgia AVAILABILITY:Immediately ABOUT THE COMPANY: Make a career. Make a difference. Ready to join a business based on innovation and integrity? Work with us and discover real opportunities to make our clients and our communities more secure and more successful. Marsh & McLennan Agency Southeast is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. With over 20 offices across AL, FL, GA, KY and TN, the MMA Southeast region has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner. When you join MMA, you'll find a: * Culture of respect that practices everything we preach * Respect for the entrepreneurial spirit * Place to grow, to be challenged - but also to feel that you belong * Special way to give back to your community Experience the MMA difference. Colleagues at MMA don't simply work together; they challenge each other to push further, think smarter, and love what they're doing together. Our shared purpose is to be there for our clients in the moments that matter. That's why working at MMA is a unique, exceptional experience. And that's why, at MMA, you can make a career that makes a difference. ABOUT THE ROLE: The Regional Claims Director provides strategic direction and leadership for MMA Southeast region's claims consulting strategy. This role will be key to developing and executing strategic plans to meet business objectives by: * Building a high performing Claims Consulting organization through hiring, monitoring, coaching, developing and mentoring claims consultant colleagues. * Establishing strong internal and external relationships that establish MMA Southeast as a valued partner in claims advocacy and resolution. * Providing quality claims consulting and advocacy services to our clients across the Southeast region. * Developing claims management procedures and establish protocols for successful claims resolution across all lines of business through delegation, escalation or direct involvement. * Conducting periodic claims review sessions with key clients and presenting capabilities to prospective clients. * Partnering with Producers to manage claims relationships with carrier partners, regional peers and third party consultants and providing guidance on our claims advocacy service, providing suggestions and recommendations to adjusters to assist with claims resolutions, developing claims management strategies with clients and documenting activity. * Advocating for clients throughout the claims process to help clients reduce the cost of claims and provide clients with the necessary information to determine the best claims management approach for their organizations. AREAS OF RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Leading and Developing a High Performing Claims Consulting Practice * Managing the regional claims resources either directly or through a matrixed relationship * Attracting, coaching and developing talent within the Claim function such that the objectives of the Claims organization are executed and aligned with the regions values. * Providing technical advice, direction and mentoring to Claims colleagues. Performing Claims Consultations for MMA Clients * Managing complex negotiations and influencing insurers to ensure that Claims engagements with clients and insurers result in maximum likelihood of favorable client (and departmental) outcomes. * Performing assigned key client work and consistently meeting the monthly key client deadline. * Preparing and coordinating in-person and telephonic claims reviews with the carriers, producers and clients. * Being able to explain and recommend post claims management strategies to internal and external clients. * Understanding and explaining cost analysis for claim decisions. * Researching and monitoring external landscape

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