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Experian Monitoring & Analytics Engineer (Splunk Admin) in Allen, Texas

Experian is seeking a senior Splunk engineer to provide global, enterprise-level support for Splunk and other monitoring and analytic tools. We value the opportunity to benefit from your fresh perspective. This is a fast paced, dynamic role where you will provide technical assistance, troubleshoot and resolve service and customer challenges within our Enterprise Architecture Monitoring & Analytics organization. You will collaborate with technical and business teams globally to bring insight and intelligence from disparate data points across multiple business systems and platforms. You will assist in supporting and transforming our monitoring and analytics services. If you are an overachiever that wants to contribute to a team striving to revolutionize IT delivery and become a differentiator in business transformation, we want you to consider a career at Experian.

Key Responsibilities

  • Administrate Splunk and other industry leading tools utilizing best practices and standards
  • Collaborate with operational, technical and non-technical business teams globally
  • Equate business challenges and requirements to technical deliveries. Agree timelines and execute at pace
  • Utilize your passion to learn new technologies, enthusiasm about sharing knowledge and experience
  • Troubleshoot technical issues to quickly isolate fault domain and determine root cause. Formulate solutions and/or workarounds across a wide range of environments
  • You will champion forward thinking by bringing a unique point of view while inspiring impeccable quality from others
  • Generate documentation content and participate in cross-functional business and technical teams to strengthen and evangelize our monitoring and analytics services
  • Suggest, design, and implement improvements to currently deployed solutions
  • Support global operations and business support/development teams to improve delivery through automation and innovation
  • Reproduce customer issues and as necessary, file support cases with the supplier as well as internal technical teams.
  • Take ownership by driving meaningful change and delivering results from passion and purpose

The following skills will guarantee interest:

  • Splunk Admin certification or higher and a strong understanding of Splunk clustering
  • Hunger to quickly learn new technology, concepts and terminologies
  • Strong troubleshooting skills and analytical mindset
  • Familiarity with the following tools: Ansible, Dynatrace, ThousandEyesand*ServiceNow *or other automation, orchestration, insight and intelligence tools
  • Programming skills in at least one of the following: Python, Perl, Shell scripting (Linux), JavaScript or Powershell
  • Must have strong written and verbal communication skills, excellent listening skills and a strong work ethic coupled with a curiosity for new trends and emerging technologies
  • Must be a self-starter, highly motivated, detail oriented, and have the ability to work collaboratively with others
  • Innate ability to recognize and resolve potential service impacting issues
  • Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies. EOE including Disability/Veterans

Job: *Information Technology & Systems

Organization: *Enterprise Architecture

Title: Monitoring & Analytics Engineer (Splunk Admin)

Location: Texas-Allen

Requisition ID: 205199

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