USACares Jobs

Job Information

Association Headquarters, Inc. Administrative Assistant in Alexandria, Virginia

Administrative Assistant

Department: Association Management

Location: Alexandria , VA

Salary: $18 - $18 Per Hour


Association Headquarters-is searching for an Administrative Assistant for its client partner team in our DC office, the-Private Practice Section, APTA. The Administrative Assistant performs a variety of tasks to provide administrative and operational support to the PPS team. The Administrative Assistant reports to the Chief Operations Officer and is responsible for delivering exceptional customer experience, executing assigned projects and performing assigned duties.



  • Provides high-level administrative support.

  • Maintains effective relationships with internal and external audiences.

  • Utilizes management and leadership skills to facilitate the continuing growth of the Association.

  • Maintains confidentiality and should expect to be privy to sensitive information and handle accordingly.


  • Provide high-level administrative support to COO and assist with managing processes for call for volunteers, grant applications, and annual elections.-Maintain governance documents, including policies and procedures, board files, and committee rosters. Edit and maintain sections of the website related to these activities.-

  • Provide general office support, including ordering and maintaining supplies; and submitting, coding and tracking all client bill payments.

  • Attend and support Monthly Conference calls for the Board and three committees, including scheduling, finalizing agendas, recording and transcribing minutes and other support.

  • Provide member support for the Administrators Network, including processing new member applications and dues renewals, maintaining database and assisting Education Manager with program activities.-

  • Assist the Education Manager in securing speakers for webinars and annual conference education. Track receipt of submitted Program Agreements and other speaker documents and materials.

  • Support and coordinate the participant CE verification process for educational programs (to include, but not limited to, live webinars, online learning center, and annual conference)

  • Coordinate and facilitate educational webinars, including hosting, speaker rehearsals, messaging, and customer service.



  • Successfully meets deadlines

  • Proactively alerts Supervisors to challenges or concerns related to delivery of service

  • Proactively suggests solutions to challenges encountered

  • Effectively self-reviews work product and produced limited errors

  • Pays attention to detail related to management of relevant databases

This is not meant to be all-inclusive as other duties may be assigned.



  • Bachelor-s degree preferred, high school diploma required.

  • Ability to communicate effectively and tactfully with members, volunteer leaders, and staff and present a positive image through these communications.

  • Exceptional PC skills with advanced proficiency in Microsoft Word and Excel, and ability and willingness to learn new software and programs as required.

  • Strong writing and editing skills.-

  • Ability to work on a wide variety of tasks independently and in a team structure. Flexibility and adaptability to changing priorities required.

  • Ability to coordinate projects and work within groups to facilitate change, propose alternatives, and create solutions.

  • Ability to meet deadlines, set priorities, and demonstrate an attention to detail.

  • Excellent organizational, analytical and logic skills.



In order to be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required, including full employment and salary history.

AH utilizes Spark Hire, a video interview software, to gain better insight on our candidates. Please use the below link to submit your video interview for review.

Administrative Assistant - Spark Hire Interview --


AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.

For more information,, connect with AH on Facebook Twitter.



Benefits include, but are not limited to:

  • Medical, Dental and Vision

  • Voluntary Life Insurance - Employee Paid

  • AFLAC available

  • Paid holidays and Paid Time Off (PTO) accrual, including Early Out Fridays during the summer months

  • 401k

  • Basic life insurance, short term and long-term disability

Other Benefits of Working at AH:

  • Named Best Place to Work by Philadelphia Business Journal 7 Times - based on a survey conducted of our employees

  • Industry Leader - Most credentialed AMC, and the first AMC to be Customer Service Certified by the Customer Service Institute of America

  • Flex Schedules

  • Gym reimbursement program

  • Tuition reimbursement program

  • Training and Development opportunities