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SAIC Classified VTC Support (SR1395) in ALBUQUERQUE, New Mexico

Description

SAIC is looking for a candidate to provide support for classified video teleconference (CVTC) meetings and audio-visual (A/V) support for special projects/events. Duties of the position will include:

  • help desk support

  • test and prep of CVTC systems for daily operational use

  • end user support of A/V during meetings

  • create or obtain classified bridge information based on end users requirements

  • de-conflict conference room requests

  • maintain CVTC security logs

  • connection troubleshooting as required

  • assist the CVTC system engineer with basic maintenance and system installations

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Qualifications

  • Bachelor's degree in Computer Science, Mathematics, Management of Information Systems, or relevant discipline and 2 years or more of professional experience OR 6 years or more of professional experience in lieu of degree.

  • Active DOE L or DoD Secret clearance (eligible for reciprocity)

  • Able to obtain and maintain a DOE Q clearance

  • Knowledge of CVT systems and how to operate

  • Experience with Microsoft Office Suite

  • Experience with various internet browsers and search engines

  • Must have strong customer service experience and communications skills and able to interact professionally with end users

  • Experience with common VTC codecs such as Polycom, Cisco and Tandberg

  • Good organization skills and the able to manage time and priorities effectively

  • Ability to obtain safety certificates required for assisting the CVTC Engineer

  • Meet physical requirements of position

  • Occasionally lifting of 25 lbs. or less

  • Stand or sit for extended periods of time (up to three hours)Stoop, kneel, crouch, or crawlClimb (stairs, ladders) and balance (ascend/descend, work atop, traverse)

Desired Qualifications

REQNUMBER: 205602

SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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