CLEAResult Program Coordinator in Albany, New York
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Job Description Summary
The Program Coordinator will serve a key role in facilitating the flow of information between CLEAResult staff, clients, and contractors. The Program Coordinator is responsible for solving routine problems of limited scope and complexity following established policies and procedures.
Provide support to participating contractors who need information or assistance on Program policies, rules, and procedures.
Verify incentive eligibility and project status and maintain electronic records of all Program projects.
Assist contractors in resolving issues; referring issues to Program Management for appropriate action.
Update and maintain contractor contact records and other data in Program’s database.
Other tasks as assigned.
6 months of administrative and/or customer service experience
Experience with data tracking systems
Advanced proficiency in Microsoft Office (2007 and 2010), specifically Excel, Word, and Outlook
Highly organized with close attention to detail
Willing and eager learner
Comfortable working in fast-paced environment
Strong written and verbal communication skills
Experience troubleshooting problems, finding and implementing solutions
Demonstrated interpersonal skills and ability to work effectively with a team
Detail oriented and ability to balance multiple tasks and meet deadlines
2-4 years’ experience
Bachelor’s degree preferred
Additional Job Description
Equal Opportunity Employer
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.
The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.
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