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SEFCU Consumer Loan Workout Officer in Albany, New York

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

Overview of Your Role

The Consumer Loan Workout Officer restructures loans and works with lending personnel and borrowers to better secure collateral and/or assets of the borrower and to facilitate collection.

Accountabilities and Responsibilities

  • Function as an independent documentation specialist, ensuring clarity of loan approvals.

  • Conduct systematic review of assigned accounts to determine adequacy of documents.

  • Ensures repayment of loan are accurately monitored as approved and reflected in DNA.

  • Direct contact with members to negotiate consumer loan workouts including various bankruptcy and modification scenarios.

  • Develop and implement workout plans and strategies with written conclusions and prepare for committee approval.

  • Obtain and analyze financials data.

  • Maintain TDR (Troubled Debt Restructe) report.

  • Review documentation issues, verify collateral and pursue collections opportunities.

  • Present recommendations to senior management, including charge-offs.

  • Monitor status and compliance with workout plans and manage all collections, delinquencies, non-accruals and prepare related reports.

    Credentials, Experience and Skills

  • 3 years lending experience with 1 year in loan workout experience preferred.

  • Strong analytical skills and a thorough understanding of all aspects of financial statement analysis including DTI and LTV.

  • Ability to analyze data and make recommendations, solve practical problems and deal with a variety of variables in situations where only limited standardization exists

  • Ability to interpret a variety of instructions furnished in spreadsheet, written, oral, diagram, or schedule form

  • Knowledgeable of MS Office and other spreadsheets and database programs.

  • Ability to manage multiple priorities in a fast paced environment

  • Strong attention to detail and thorough understanding of loan documentation and enforcement standards

  • Demonstrated interpersonal skills in leadership and management to facilitate team building, coaching and mentoring.

  • Strong time management skills

  • Your ability to be bonded is required

We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.

SEFCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at

At SEFCU, you’ll find more than just a job, you’ll be part of realizing our mission of Changing Lives Every Day. We’ll help you grow personally and professionally, and provide you the opportunity to use your strengths and passion to unleash your potential. The foundation of our success is truly our employees. As we work together to serve our members and our communities, we rely on our collective talents to create and deliver superior financial products and exceptional service that are uniquely SEFCU. The following tenets are the heart and soul of our culture and central to how we do business:

  • Inclusion – Striving for a work environment in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully is crucial to our success.

  • Community Betterment – People helping people is a way of life at SEFCU. Work diligently to support our communities and inspire others to do the same.

  • Fun and Wellness – A balance of mind, body, and spirit leads to satisfaction, engagement, and mutual success. Have fun while working hard.

  • Continuous Improvement and Change – Model and embrace behaviors and attitudes that support and advocate for current and future growth opportunities.

  • Teamwork – Build open, honest, and supportive relationships. Foster a collaborative environment of respect, empathy, open communication, and trust.

  • Member Service – Always be approachable, empathetic, and positive while delivering high-quality service to colleagues and members alike.