Signet Jewelers Senior Digital Analyst in Akron, Ohio
Senior Digital Analyst
WHO WE ARE:
We are the world’s largest retailer of diamond jewelry and the world’s largest specialty jewelry retailer, with #1 market share in the U.S., UK and Canada. Signet operates approximately 3,200 stores globally, under the brand names Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples Jewellers, Piercing Pagoda and JamesAllen.com.
ALL ARE WELCOME HERE:
Signet is a people company – this means that we put our customers and our employees at the center of everything we do. Our culture celebrates diversity and inclusion, while uniting around a common mission and distinct privilege of helping our customers Celebrate Life and Express Love®. We strive to make sure that our 35,000 employees have professional, personal and social development opportunities to unleash their full potential and have equal opportunity for advancement, regardless of their gender, race, sexuality or any other aspect of their background. At Signet, we nurture an inclusive environment where employees feel safe, supported and empowered at work each day. We do not and will not tolerate any behavior that undermines this effort.
Signet is seeking a full-time Senior Digital Analyst. This opportunity is available to both on-site and remote workers. Signet has offices in Dallas, Texas and Akron, Ohio.
This role will work directly with Signet’s digital product team to provide strategic insight and analysis across multiple data sets and systems. Emphasis will be placed on better understanding our customer’s site journey by identifying bottlenecks and opportunities to improve our customer’s omnichannel experience. In doing so, this role will work closely with multiple business partners to create new customer experiences and value-add features to drive revenue. Applicable data platforms will include Adobe Analytics, Google Analytics, third party data sources, Salesforce, LivePerson, and Signet’s internal data lake. In addition to reporting and analysis, this team will focus on the integration, validation, and democratization of new and existing data sources.
MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
Perform website conversion funnel analysis and optimization
Develop and monitor success criteria of digital enhancements made to our site
Develop KPI and ROI performance analysis with the goal of providing recommendations for optimization and improvement
Create lifecycle user stories to better understand our guests omni-channel shopping experience
Education Required: Master’s degree in Business, Marketing, Analytics, Statistics, or similar field.
Years of Job-Related Experience Required: 3- 5 years of digital analytics experience
Technical/Other Skills Required: Experience with BI tools including – Microsoft Excel, Alteryx, and/or Tableau. Experience working with Adobe and/or Google Analytics or similar web analytics tool
BENEFITS & PERKS:
Competitive healthcare, dental & vision insurance
401(k) matching after one year of employment
Generous PTO + company holidays
Paid subscription to PlateJoy
At Signet, we are a people Company. Our Mission "Celebrate Life, Express Love.®" and our Core Values guide how we treat customers and all Team Members.
We're ONE Company, proud of our rich heritage, international presence, marketing leadership through our successful retail brands, and well planned vision for continued growth and success.
Our shared commitment to continually improve and to work hard for our customers and one another creates opportunity for each of us.