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Expeditors Transcon Agent (Ground Services) in Akdeniz, Turkey

“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals

  • 250+ locations worldwide

  • Fortune 500

  • Globally unified systems

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow

  • Ensure accurate and timely data entry into our operational system

  • Track and Trace Transcon (Ground Services) Files and reporting

  • Use export workflow on daily basis for Transcon (Ground Services)

  • Ensure accurate and timely client and vendors billing.

  • Ensure delivery of freight and timely clearance when applicable

  • Interact with our customers in arranging their Transcon (Ground Services) shipments, meeting customer service standards.

  • Contribute to maintain good relationships with suppliers

  • Meet compliance at all times to regulations internal and external in accordance with government regulations.

  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity

  • Ensure all customers standard operating procedures in place and updated

  • Meet KPI standards in accordance with the Company’s procedures

  • Network communications, timely responses to emails and requests (internal and external)

  • Escalation of problems to Management when necessary

  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

  • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

  • Understanding of Transcon (Ground Services) documentation process a plus

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

  • Pro-active, strong organizational skills

  • Good computer skills (Excel, Word)

  • Hazardous Materials certification (preferred)

  • Fluent in English

  • Turkish is a must

Military Service completion is prefered.

All your information will be kept confidential according to EEO guidelines.