USACares Jobs

Compliance Auditor

“Open Up” to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.

So How Can You “Fill” This Role?

• Bachelor’s Degree

• Possess strong attention to detail

• Ability to multi-task on a variety of compliance projects

• Excellent oral and written communication skills

• Excellent interpersonal skills

• Proficient in MS Office

• Strong organizational skills

• Strong problem-solving skills

• Strong time management skills

• Must work well independently and as a part of a team

“Brace” Yourself…It only Gets Better

• Comprehensive benefits package including 401k

• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us

• Constant opportunities for career growth and continuing education

• An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients

Ready to Come “Bond” With Our Team?

• Our team is ready to welcome the perfect candidate with arms (and mouths) wide open! We’re constantly growing and want you to join our practice. Stop searching for jobs – apply today and start your career.

• If you are professional and organized yet outgoing, adaptable, and energetic, you’ll fit right in.

• Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there’s a spot for you at our practice. We’re excited to hear from you!

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Skills Required to Make a Great “Impression” on Our Team

• Records collection:

• Receive requests from various avenues

• Ensure HIPAA requirements are being met by confirming HIPAA compliant release

• Only provide information that is covered by release and the request

• Send in a timely manner (within 30 days unless otherwise specified)

• Assist field teams:

• Manage requests of the field team members to create and provide customized documentation for patient concerns

• Provide insight on patient situations and discuss possible avenues for resolution

• Assist with logins for various vendor sites

• Communication Skills:

• Regular use of Microsoft Outlook to communicate with team members, vendors, patients, providers, etc.

• Regular phone calls with team members, vendors, patients, providers, etc

• Vendors:

• Frequent contact with third party vendors to add users or offices, troubleshooting, discuss functionality

• Dismissals

• Receive, review and approve or deny patient dismissals

• If approved, draft official dismissal letters to be sent to patients.

• Assure proper documentation of dismissals has been completed

• Assist in addressing patient grievances:

• Receive patient concerns

• Review for validity and cause for the concern

• Work with patient, team members, and outside providers (when appropriate) to resolve concern

• Additional tasks as needed:

• There will be times in which one team member needs additional assistance to meet a deadline

Job ID: 2021-8792

Street: 125 Enterprise Drive